Terms and Conditions.

Terms & Conditions

Welcome to Paper Tangent. By placing an order with us, you agree to the following terms and conditions. Please review them carefully before submitting your inquiry or purchase.

Custom Work

Some Paper Tangent products are created as custom or made-to-order pieces. This includes wedding stationery, signage, and artwork. Because each item is individually designed and produced for you, all sales are final.

Proofs & Revisions

Design proofs will be provided as outlined in your package. It is the client’s responsibility to carefully review all proofs for accuracy, including spelling, grammar, dates, and details. Paper Tangent is not responsible for errors that are approved by the client.

Cancellations & Refunds

Due to the custom nature of our work, cancellations and refunds are not available once design work has begun. If a cancellation request is made before any work has started, Paper Tangent may, at its discretion, refund a portion of the deposit less administrative fees.

Returns & Exchanges

Because all items are custom and personalized, returns and exchanges are not accepted. If your order arrives damaged due to shipping, please contact us within 48 hours with photos so we can assist you with contacting the courier.

Timeline & Delivery

Typical turnaround time is outlined in your proposal or package. Please note that turnaround times reflect design and production only and do not include shipping transit time. Shipping times are not guaranteed and may vary by carrier.

Shipping

Paper Tangent is not responsible for delays, damages, or lost packages once an order has been shipped. Clients are encouraged to select tracked and insured shipping methods.

Artistic Integrity

By booking Paper Tangent, you acknowledge that your piece will be created in our signature style. While your story and details will be honored, exact replication of outside artwork or fonts may not be possible due to copyright and artistic integrity.

Use of Images

Paper Tangent reserves the right to photograph and share completed work for portfolio, marketing, and promotional purposes, unless otherwise agreed upon in writing before production.

Agreement

Payment of a deposit or invoice indicates your agreement to these terms and conditions.

Investment & Minimums

The minimum investment for a custom invitation suite with Paper Tangent is $3,500, covering the essential pieces and design services needed to begin your suite. Many couples choose to enhance their invitations with specialty finishes, custom artwork, or luxurious details, with final budgets often averaging $6,000 or more. This allows us to create a collection that feels both personal and unforgettable.

For custom day-of paper, the minimum investment is $2,500 per order, ensuring every menu, program, and sign reflects the same artistry and attention as your invitations.

Lead Times

To honor the process of design and production, we recommend reserving a minimum of 3 months for invitations and 2 months for day-of paper and signage. Beginning early allows space for thoughtful design, proofing, and hand-finishing, ensuring each piece arrives with beauty and intention, never in haste.